Privacy Policy

This Privacy Policy describes how DeepOffer ("getdeepoffer.com", the "Service", "we") collects, uses, and protects your information. By using the Service you agree to this Policy.

1. Information we collect

• Account information: email address, username (or one derived from your email), and a securely hashed password. If you sign in with Google or Apple, we receive your verified email address and provider identifier — we do not store your profile photo or name from those providers.
• Billing information: processed by our payment provider (Stripe). We store only your Stripe customer ID, plan, and subscription status — we never see or store your card details.
• Usage information: interview minutes used, questions practiced, and comments you post. We also run self-hosted, privacy-preserving analytics: page views are counted using a salted one-way hash of your IP address and browser identifier. Raw IP addresses are never stored, the daily salt is deleted each day, and visits cannot be linked across days. We record only the hostname (not the full URL) of referring sites.
• Attribution: UTM source and homepage A/B test variant, used only to understand which channels bring visitors.
• Embedded videos: some pages include videos embedded from YouTube in privacy-enhanced mode. When you play an embedded video, Google/YouTube may collect information such as your IP address, device information, and viewing activity, governed by Google's Privacy Policy.

We do not use third-party advertising cookies ourselves, and we do not sell your personal information. Embedded YouTube videos may set cookies from Google when you play them (see above).

2. How we use information

To operate your account, provide interviews and the question bank, process payments, prevent abuse, and understand aggregate usage. We do not use your data for advertising.

3. Cookies

We use a single first-party session cookie (__session) to keep you signed in (expires after 30 days). It is HttpOnly and Secure. Other than the YouTube cookies described above (set only when you play an embedded video), we do not use third-party cookies.

4. Data retention

Analytics salts are deleted daily. Account, usage, and comment data are kept while your account is active and deleted when you delete your account.

5. Your rights (California)

If you are a California resident, you have the right to know what personal information we hold about you, to request deletion of it, and to correct inaccurate information. To exercise these rights, use the "Delete my account" and data-export options on your account page — we respond within 45 days. We will never discriminate against you for exercising these rights. We do not sell personal information, so there is no "Do Not Sell or Share" opt-out to provide.

6. Children

The Service is not directed to children under 13, and you must be at least 13 years old to use it. We do not knowingly collect data from children under 13.

7. Changes

We may update this Policy from time to time. Continued use of the Service after changes take effect constitutes acceptance.

8. Contact

Questions about this Policy can be directed to the DeepOffer team through this website.

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